Privacy Policy

Information you provide

This notice covers softinator.ai and enquiries sent through this website. Softinator TechLabs Private Limited receives your name, work email, selected service and project message. If you choose to attach a project brief, the file and its name accompany the enquiry. Information sent directly by email is handled as correspondence. Please share only information relevant to the proposed engagement; an initial enquiry does not require credentials or production datasets.

How an enquiry is handled

We use these details to understand the requirement, reply and consider a business engagement. The website verifies form submissions using Cloudflare Turnstile. Its delivery flow prepares email through Outliny and sends correspondence through Mailjet. Enquiry details are sent to the business team, and an acknowledgement is sent to your supplied address. Hosting and security services may process request metadata to deliver the site and prevent abuse. This website does not run an advertising audience or sell enquiry information.

Retention and project boundaries

Correspondence is retained while needed for the enquiry, business records, applicable obligations or a relevant dispute, and should be removed when those purposes end. An agreed customer project has its own data scope, access requirements and retention arrangements. This website notice does not replace a project agreement or its data-processing terms. Service providers can process information across locations under their applicable arrangements.

Your information and contact

You may request access, correction or deletion through Data requests. Additional rights depend on the law applicable to the processing. Write to business@softinator.ai with the subject Privacy request and enough context to locate the correspondence. We may verify identity before releasing personal information. This notice is reviewed when the website's processing changes.